Another client has significant work opportunity tax credits. The client wished to outsource credit processing, a service offered by Barnwell (we currently process several thousand WOTC applications a year). The client wanted to outsource, but insisted that for it to win, it needed to be convinced that the WOTC credit would grow enough to cover the incremental fees. Other WOTC vendors, the client complained, wanted a percentage of the credit. The client’s concern centered on the risk that the credit would not grow enough to cover the percentage fee, a win for the consulting firm but a loss for the client.
We proposed a creative solution, that we would take no fee for the existing credits, but to the extent we “grew” the credit, we would take a larger percentage. The client readily agreed, and has been a happy WOTC client of ours for five years. This example underscores our commitment to value, that we only get paid when the client receives (and acknowledges receipt of) value.
Learn how we can find creative solutions like this for your company. Contact us today for a complimentary consultation.
